YOUR CELLULAR SUBSCRIPTION HAS BEEN CANCELLED- A CONSPIRACY OF THE TELECOMS

Telecom subscribers across the length and breadth of India have been left dumbfounded for the past few days. The reason for this sudden surprise is not good news this time around. While the customers were anticipating year-end offers by telecoms, they were shocked after receiving texts alerting them of impending cancellation of subscriptions by the country’s top service providers. The notification as read verbatim stated that the customers faced probable discontinuation of outgoing call services provided that a certain minimum amount is not paid within a specified period. People at first shrugged these notifications as hoax and pranks, but after witnessing similar phenomenon across the entirety of the country it became fairly evident that the threat was not hollow. Amid growing fears, the telecom authority directed the telecoms not to terminate subscriptions without proper notice. But this matter as it stands can be summed up as being obscure at best. The current state of affairs has posed serious questions to be answered. What does this mean for the average citizen? What were the circumstances under which such dire steps were taken by the companies? Are they even empowered to pass such a resolution? Is the resolution a mere eyewash and a medium for profiteering by the operators, if so, what are its effects on the market and other competitors? This research paper tries to answer these questions and uncovers the legality of the actions taken by the operators. Reliance has been placed on company disclosures, journals, judicial precedents and legal principles for the purpose of research. The key findings have been extrapolated in analysing the factual matrix and finding a probable solution for the same.

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Rajiv Gandhi National University of Law, Punjab

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www.rgnul.ac.in

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 ISSN(O): 2347-3827

© Rajiv Gandhi National University of Law Punjab, 2020